Name: Jéssica Luana Santos Cruz
Type: MSc dissertation
Publication date: 27/05/2020

Namesort descending Role
Flávia Batista Portugal Advisor *

Examining board:

Namesort descending Role
Cândida Caniçali Primo Internal Alternate *
Daniela Campos de Andrade Lourenção External Examiner *
Eliane de Fátima Almeida Lima Internal Examiner *
Flávia Batista Portugal Advisor *
Leila Massaroni External Alternate *

Summary: Introduction: The patient safety culture offers perspectives for understanding the
experiences lived in organizational environments. Presenteeism is a phenomenon that
negatively affects the quality of care in work organizations. Thus, identifying and
strengthening the factors that permeate the safety culture and investing in workers'
health are strategies for reducing harm and promoting patient safety in institutions.
Objective: To assess the climate of patient safety and presenteeism in the intensive
care unit of a university hospital from the perspective of professionals. Methodology:
This is a cross-sectional study; whose investigation was based on the application of a
sociodemographic questionnaire and the Stanford Presenteeism Scale (SPS-6) and
Safety Attitudes Questionnaire (SAQ) - Short Form 2006, in October and November
2019. Participants were 77 professionals belonging the nursing, physiotherapy and
medicine teams selected through non-probabilistic sampling for convenience. Data
analysis was performed using the Statistical Package for the Social Sciences (SPSS)
version 22.0 Results: The total SAQ score obtained a mean of 69.16 (SD ± 10.45);
the domain job satisfaction obtained the highest score, with an average of 79.26 and
a median of 85 and the lowest score was of the perception of management, whose
average was 52.27 and a median of 50. Among those surveyed, 46.8% of participants
reported that they needed to be away from work. The presenteeism was reported by
51.9% of the participants, and of these 40% obtained a score lower than 18 in SPS-6,
indicating work compromise. The SPS-6 mean was 20.18 (SD ± 4.78). No associations
were found between the SAQ domains and absenteeism. A negative correlation was
found between the SPS-6 score and the SAQ domain of stress perception.
Conclusion: The scores of the SAQ domains alert to the need to adopt strategies that
seek to strengthen the security climate in the institution. Reducing presenteeism and
stress are actions that contribute to a better performance at work, which can result in
improvements in health quality.

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